Hoosier Broadband can provide other installation services either in your home or office. These services are billed on a per-hour basis. Examples of additional services include:

• Router, switch, hub, PC installation
• Second room wiring
• Custom wiring
• Wireless LAN equipment installation
• Router/PC configuration
• Router/PC Troubleshooting

If you are experiencing problems with your Internet connection, we suggest that you first examine the support page.

If you continue to experience problems accessing the Internet, you may issue a Trouble ticket, at which point an Hoosier Broadband representative will contact you to discuss your problem and help resolve your issues over the phone. In the event the support representative is unable to resolve your issues, Hoosier Broadband will be happy to dispatch a technician to resolve your connection issues, however, if the problem is determine to be a misconfiguration of your router or PC, you will be billed on a per hour basis.